Practices in the UK can use Patient Bridge, a Sensei product, to communicate directly with patients. Use Patient Bridge to send SMS messages, recalls, and reminders to individual patients, or to send a bulk message to a group of patients. You can also configure Patient Bridge to send recall notifications automatically, or request reviews from recent patients.

Click here to learn how to set up Patient Bridge for your practice.

Instructions for Using Patient Bridge

Managing Users

How to Add a User in Patient Bridge

Sending SMS Messages

How to Send a Custom SMS Message to a Patient Using Patient Bridge

How to Send an SMS Message to a Patient Using a Template in Patient Bridge

How to Send a Bulk Message to a Group of Patients in Patient Bridge

How to Request a Review in Patient Bridge

How to See Recent Messages Sent to Patients in Patient Bridge

How to Configure Automatic Sending of NHS FFT in Patient Bridge

Configuring / Sending Automatic Recalls

How to Send Recalls Using Patient Bridge

How to Configure Automatic Recalls in Patient Bridge

 Additional Training (Recorded Classes)

Access the following additional training in the CDI:

• Patient Bridge: Daily Tasks Recorded Class (4 minutes)
• Patient Bridge: Friends & Family Test Recorded Class (3 minutes)
• Patient Bridge: Setting Up Failed To Attend Messages Recorded Class (12 minutes)
• Patient Bridge: Setting Up Recalls Recorded Class (14 minutes)
• Patient Bridge: Setting Up Reminders Recorded Class (15 minutes)
• Patient Bridge: User Management Recorded Class (3 minutes)
• Patient Bridge: Using Patient Satisfaction Surveys Recorded Class (4 minutes)