How to Attach an Online Booking Link to a Recall in Patient Bridge

You have the ability to attach a link to a practice’s website, which allows patients to book their check-up appointment when they receive their recall notification.

Note: This is only possible if the practice has their online booking service/schedule set up.

To attach an online booking link to a recall notification:

1. Log in to Patient Bridge using a Practice Manager account.
2. Click Communications.
3. Click Recalls.
   
4. Click Configure Recalls.
   
5. From the Actions drop-down list of the recall that you want to add a link to, select Manage Recall Channels.
   
6. From the Actions drop-down list of the required recall channel, select Edit.
   
7. Under the Patient Portal Online Booking section, use the Service To Use For Booking drop-down list to select the service that will be linked to this recall.
   
8. Select the Restrict Booking to Registered Dentist option if you want the patient's online booking to be restricted to the patient's currently assigned dentist.
   Note: You should leave this deselected for hygienist bookings.
9. Click Save. 
10. Return to the Recalls screen, and then select Manage Templates.
    
11. From the Actions drop-down list of the template that is being used by the recall channel that was configured in the preceding steps, select Edit.
    
12. Locate the online booking link that is set up for the specified service (located in the Admin section under Online Booking Configuration > Website Links).
13. Copy and paste the online booking link into the template.
    
14. Save the template.