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  1. Carestream Dental
  2. General
  3. Troubleshooting

Troubleshooting

  • Issue - Insurance Checks are going to Patient instead of Practice
  • Issue: Which Features are active in Sensei Cloud for my Office?
  • eVerifications Error: Eligibility request failed. Try again later or contact support
  • Issue: Refund Cannot be Paid by Credit
  • Issue: Unable to Uncomplete a Course of Treatment.
  • Issue: Not getting Push Notifications from ID.me after getting New Device
  • Twacker: Testing 3rd party Devices/Printers
  • Disable IPV6
  • Disable Energy Efficient Ethernet (EEE)
  • Issue: Sensei has Slow Performance throughout the Software
  • Checking Power Management Settings for Windows 11
  • Issue - Clinical notes templates missing
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