Issue: Refund Cannot be Paid by Credit

Issue: When following How to Configure and Use Applied Payments, the customer is trying to provide a refund to a patient/account, but is receiving the message: " Refund Cannot be Paid by Credit"

Solution: To apply the credit you must follow the steps below:

1.) Remove all the applied payments. 

2.) Apply the Write Off to the patient or account. 

3.)Apply the Payment

4.) Apply the Refund.