Sensei Cloud Release 0.1.18207 | 11 Jan 2026

New Features, Fixes, and Enhancements

The New Year brings new features and functionality to Sensei Cloud, delivering more of our customers' top UserVoice requests!

Login Access Restrictions  

Sensei Cloud provides new options to enhance security by restricting when, and from where, specified users can log in to your system. By using a combination of Team Member settings and Practice settings, you can customize access in a way that works best for your practice.

Team Members 

The default for all users is unrestricted login access. Restrictions are set for individual team members (not groups), and prevent users from accessing Sensei Cloud outside of the defined parameters. 

Access Team Member settings from Administration > Team > Team Members. Select the team member to edit, and scroll to the Login Access Restrictions section.

Restrict Access by IP: 
Select Yes to restrict the user login to whitelisted (approved) computers/networks defined by IP address in Practice Settings. You must have at least one IP address defined in order to select it here. (See the Practice Settings section below for more details.) This prevents the user from accessing Sensei Cloud from an unapproved network.
Note: This restriction is not recommended for team members who are allowed to work remotely or from mobile devices/hot spots.

Allow Access Hours: These settings define when the user is allowed to access Sensei Cloud.

• Anytime is the default, with no restrictions.
• Select Office Hours and then select a Practice Location with defined office hours. This limits the user's login times to hours defined as working hours for the selected location.
• Select Specific Hours to define hours for each day of the week that the user is allowed to log in; these hours are not tied to office hours.
• Because logged in hours are time-zone specific, the system prompts you to select the appropriate time zone. For Office Hours, use the time zone for the selected office. For Specific Hours, select the time zone for the user.

Note: Team Members whose logins are restricted by hours/days are automatically logged out at the appropriate time when Auto Logout Users (When Restricted) is selected in Practice Settings.

Practice Settings

Use the Practice Settings (Administration > Practice Settings > General Settings > Edit General Settings) to define the Auto Logout parameters (grace period) for restricted team members and to enter the allowed IP addresses when restricting access to certain approved network connections.

Auto Logout Users (When Restricted)

Enabling this setting will automatically log out a Team Member whose access has time-based restrictions. Users are prompted to save their work before being logged out. When you select Yes, you are prompted to define the Grace Period beyond the defined parameters that the user can log in or continue working in Sensei Cloud. For example, a 15 minute grace period would allow them to log in 15 minutes early and continue working 15 minutes late.

Note: When this setting is not enabled, restricted users are not logged out automatically at the end of their scheduled hours. However, once they log out, they will not be able to log in again until their next allowed time.

Restrict Access by IP

You can limit access to Sensei Cloud to approved locations by entering the associated IP addresses. This restriction applies only to Team Members who have Restrict Access by IP selected for their individual Login Access Restrictions. 

Select Yes and then enter the specific Whitelisted (Allowed) IP Addresses that are approved. Use the Start and End fields to enter a range of acceptable addresses. 

• Enter the main, public IP for the network in the given location, not the device-based IP addresses assigned by the router to each internet-enabled device.
• An IP address (or range) should be entered for each practice location, remote office, etc. where users commonly work. If a practice has multiple locations, then either: 1) Do not enable this setting (or don't restrict users) or 2) Ensure that IP addresses are specified for each location from which users are expected to log in.

For more information, see How to Enable and Use Access Restrictions. 

Log In History Report (Audit Log)

The Dashboard has a new Audits menu you can use to access a reporting of user logins to Sensei Cloud. Use this report to identify the details of when and from what IP address users are logging in, and to verify start/stop times and the duration of each session.

1. From the User menu, select Dashboard > Audits. A list of all users who logged in in the past 7 days is displayed.
2. Use the Filter List to refine the User list, Log In Date range, Locations, or filter by login or logout times.
3. Click a line item to expand the details for that user.
4. Print or Export the list as needed.

For more information, see How to View and Generate a Log In History Report.

Miscellaneous Adjustment Types 

In response to our Number One UserVoice request, Sensei Cloud now includes two new Adjustment categories for adjusting a patient balance from the Ledger, and an improved, centralized location for creating and managing adjustment types.

• Misc Credits: Theses adjustments reduce the patient's balance. System generated types include Internal (Credit) Transfer and Miscellaneous Credit.
• Misc Debits: These adjustments increase the patient's balance. System generated types include Internal (Debit) Transfer and Miscellaneous Debit. 
• You can create additional types for each category, and when applicable, define whether the adjustment type will Impact Collections and production reporting.
• When checked, the Impact Collections? option will allow the Misc Credit to be applied / distributed to debits (e.g., charges or debit adjustments),  accounted for in collections, and represented in reports like the Applied Payments, Provider Summary, Collections by Provider, and Register Report.
• When checked, the Impact Collections? option will allow the Misc Debit to be associated with a provider (required when posting), accounted for in production, and represented in reports like the Applied Payments, Provider Production, Provider Summary, and Register Report.
• Misc Credits and Misc Debits appear on Financial Daysheet, Daily Activities Report, and on Provider Production reports when applicable.
• For any of the adjustment types, you can change the status to Active or Inactive.
  Note: Deactivating an item will not impact existing posted transactions, but will limit the ability to select the item going forward. Updating an item name/label will impact existing transactions, and should be done cautiously.
• You are now able to define multiple types of Refunds to differentiate, for reporting purposes, why a refund was issued.
• View and manage Adjustments by selecting Administration > Procedures & Fees > Manage Adjustments.
  Note: The management of Adjustment Types now occurs only at the Administration level; types can no longer be added from the Adjust Balance window.

Correcting Balance Discrepancies

 To help correct balance discrepancies across Practice Locations (often created by posting charges or payments to the wrong Practice Location), you can now use the Internal (Credit) Transfer and Internal (Debit) Transfer adjustments. Posting a pair of related, offsetting balance adjustments to the Patient Ledger can be used to move money internally between Practice Locations, resolving the balance discrepancy for the patient account.
Note: When done correctly, the patient's overall balance will not change, but their location-based balances will be adjusted.

For more information, see How to Create and Manage Adjustment Types and How to Adjust a Patient Balance.

Appointment List (Flow) Enhancements

The Appointment List (Location or All Locations > Appt Worklists > Appointment List) has been enhanced with customizable colors to improve the visibility of the flow of patients throughout your practice during the day. The colors represent the patient's current location.

To enable and define the new Appointment Flow Settings, see the Enabling and Defining Colors section below.

TIP: To use this list for continuous monitoring, click on a designated workstation to expand the list to full screen.

To display the new colorful interface, click the Manage Appointment View settings cog and select Appointment Flow Visualization. You can also use this cog to define which columns to display and in which order, and whether to use the Compact View.

Column Updates

Additional information is now available in the column display.

• New columns for selection include Arrival Status and Seated Location. The Arrival Status column will note that the patient arrived Early or Late when the time exceeds 15 minutes either way. The Seated Location references the assigned location for the patient's appointment, when one is assigned as per the Schedule Settings.
• The Status column is now labeled Appointment Status, and includes the time the status changed.
• Use the Manage Appointment View settings cog to select and reorder columns.

TIP: Click the Reset option before selecting and applying new settings or filters.

Enabling and Defining Colors

Define the colors and location references within the practice by selecting Administration > Practice Settings > Appointment Flow > Edit Appointment Flow Settings. Select Yes to display the additional settings to customize your Appointment List.

For more information, see How to Set Up Appointment Flow Visualization.

NEA Claim Attachment Enhancements

The electronic claim attachment workflow has been enhanced, making it easier to add and submit image-based attachments to claims, and to release and queue claims with electronic attachments.

Customers who use the Sensei Imaging service can now directly view and attach images acquired via the XVWeb integration without needing to download a copy of the image and upload it directly via NEA FastAttach.

A new Refresh button is available via the claim record (Location > Claims > Claims Management or Patient > Insurance > Claims Management).

Use this button to retrieve the attachment reference number and queue the claim for submission once the attachments have been released via NEA FastAttach, without having to wait for the response on attachment confirmation.

For more information, see How to Add Attachments to an NEA FastAttach® Claim.

CDT 2026 Code Set Updates

The ADA CDT 2026 Code Set has been added to Sensei Cloud. The new code set contains 31 new codes, 14 revisions, and 6 deletions. 

The codes have been updated in the Procedures List and Fee Schedule and in the Insurance Plan Allowance Tables; however, you must manually update the fees and and amounts for the new/updated codes.

For more information, see CDT 2026 Code Set Updates.

Defects and Small Enhancements

37 additional items were addressed.