To update an eClaim status:
- From the Location tab, select Claims > Claims Management. The location's claims are displayed.
- Use the filters, as needed, to find the claim you want to update.
- Select the claim in the list. The Claim Summary is displayed.
- Click Update Status. The Adjust Claim Status window is displayed.
- Select a status from the New Claim Status drop-down list.
- Enter a comment in the Status Change Note field.
- Click Update.