This article will describe how you can enable Surcharging within Sensei Cloud if you already have Payment Manager. The process to enable Surcharging will mostly go through Global Payments, where they will ask that you complete some forms to ensure all information is correct and they can then enable the feature.
To begin, you will need to email the following email address: surcharge@globalpay.com
Within the email, you will need to ensure that you are requesting the surcharge functionality for Sensei Cloud. Along with this, you must provide the following information:
- Merchant ID(s)
- Contact Name
- Contact Phone Number
- Contact Email
If you do not know where to find your Merchant ID(s), you can find these within Administration -> eServices -> Payment Manager. From here you can select "Manage Merchants" and this will open a window that shows any Merchant IDs you may have.
Once this email has been sent, Global Payments will return contact via email or phone.
Comments
0 comments
Please sign in to leave a comment.