Collectible = Debt is collectible (vs. contracted insurance write-offs), but is being written off anyway and the office wants to keep track of it. This could be in instances in which there is a dispute over the quality of the work, customer satisfaction, honoring a previous quote, and so forth.
Discontinue Treatment = If a client has a balance for a lengthy treatment plan that has been stopped and not completed, the remaining balance is written off.
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