Note: The Refund option is greyed out unless the Patient has a credit balance.
To post a refund to a patient balance:
1. From the Patient Record, select Financials.
2. Under Actions, select Adjust Balance.
3. Select Refund.
4. Confirm the Location.
5. Enter the Refund Amount.
6. Enter a Comment if required.
7. Click Save Changes.
(gray, grayed)
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