New Features, Fixes, and Enhancements
NHS Fee Updates (UK Only)
Sensei Cloud has been updated to meet the latest requirements for CCN 76 compliance, effective for NHS claims accepted on or after 1 April 2025. This incudes updates to standard band charges in England.
Insurance Claim Accuracy Checks (US Only)
Sensei Cloud performs new data and logic checks to the process of generating and submitting claims:
Date of Birth (DOB)
When a patient or policyholder DOB is invalid or incomplete, the system flags the claim with a status of Invalid Data to prevent transmission.
The user is prompted to correct the error.
Note: This functionality is also extended to Pre-Authorization claim transmissions.
Secondary Claim Checks on Preceding Claims
To facilitate timely processing of secondary and subsequent insurance claims, Sensei Cloud now checks to ensure that payment information from the preceding claim has been entered. This check occurs when the claim is being generated.
If required details are missing, the user is prompted on how to correct the claim. For example:
For more information, see How to Manage Secondary and Subsequent Insurance Claims.
Patient Ledger: Location Filter and Column Added
In response to the accounting needs of multi-location practices, the Patient Ledger now includes a Location filter and column. (Patient > Financials > Ledger). For each line item, the transaction's associated Practice Location is displayed to help you track location-based balances. Click the column head to sort by Location, or use the filter to refine the list for one or multiple selected locations.
If there is a balance discrepancy across locations, an indicator is displayed in the Total Balance KPI at the top of the Ledger. This KPI reflects the selected location(s).
Note: When filtering the Patient Ledger for a specific location, the Print Billing Statement and Print Account History options are disabled. When All Locations is selected, these options are available.
Note: Statement and Account History documents pulling from the Patient Ledger are based on All Locations. For location-specific statements, use the Accounts Receivable screen (Location > Financials > Accounts Receivable) or the Statement Worklist (Location > To Do > Statement Worklist).
Note: Guarantor For / Guaranteed By ledger views do NOT support location-based filtering; those balances do not reflect filtering applied to the main ledger view.
For more information, see How to Work With the Patient Ledger.
Hard Tissue Chart / Dental Chart Expanded View
When working with a patient's Hard Tissue Chart or Dental Chart (Patient > Clinical), you can now click the Expand button in the side panel to enlarge the odontogram to full-screen mode while entering data. Click the icon again to return to the regular view.
Defects and Small Enhancements
Eleven additional items were addressed.
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