You can stop automatic payments from occurring on an active Ortho contract. This action removes the stored payment method (credit card), preventing it from being charged automatically in the future. This action does not impact existing payments that have already posted using the stored method.
To remove automatic payments:
- From the Patient tab, select Financials > Contracts.
- Select a contract from the panel on the left, and then click Edit Selected Contract.
- Scroll down to the Automatic Payments section, and click Remove Automatic Payments. You are prompted to confirm.
- Select Yes, Cancel Auto Payments.
- Click Save Contract.
For more information, see How to Use Automatic Payments for Ortho Contracts.