How to Print an Excuse Letter

You can print an excuse letter for a patient's appointment during the checkout process, or from the Patient Snapshot at a later time, as needed.

Checkout Process

To print an excuse letter:

1. When an appointment is completed, the Patient is displayed in the Checkout Queue. Click the Patient to expand the window and perform the checkout-related tasks.
   
2. Click on Excuse Letter. 
3. Click Complete Check-Out. The excuse letter is generated in a .PDF file that you can print for the patient.

Patient Snapshot

To print an excuse letter for any previous appointment:

1. From the Patient Snapshot, select Print Excuse Letter.
   
   You are prompted to select from a list of patient's appointments.
2. Select an appointment and click Print. The excuse letter is generated in a .PDF file, and you can print it out or email it to the patient.