How to Update the Status of a Claim

To update the status of an electronic claim:

1. From the Location tab, select Claims > Claims Management. The location's claims are displayed.
   Note: You can also access claims from the Patient tab (Patient > Insurance > Claims Management).
2. Use the filters, as needed, to find the claim you want to update.
3. Select the claim in the list. The Claim Summary is displayed.
4. Click Update Status. The Adjust Claim Status window is displayed.
5. Select a status from the New Claim Status drop-down list.
   
6. Enter a comment in the Status Change Note field.
7. Click Update.